Privacy Policy

This Privacy Policy explains how Universal Syntax, LLC ("Universal Syntax," "we," "us," or "our"), including any of its assumed or "doing business as" names, collects, uses, and protects information when you visit our website, submit an inquiry, or engage our services.

1. Information We Collect

When you email us or otherwise reach out to us, we may collect the information you provide directly, such as your name, email address, company name, and the details of your message. If you engage us for services, we may also collect billing and project-related information necessary to deliver and invoice that work.

2. How We Use Information

We use the information you provide to respond to inquiries, scope and deliver services, issue invoices, and communicate about ongoing or prospective engagements. We do not sell your personal information to third parties.

3. Sharing of Information

We may share information with service providers who support our operations, for example, email, hosting, or payment providers, solely to the extent necessary for them to perform those functions on our behalf. We may also disclose information if required to do so by law or in good-faith belief that such action is necessary to comply with a legal obligation.

4. Cookies & Similar Technologies

Our website may use minimal, functional cookies or local storage necessary for basic site operation. We do not currently use third-party advertising or tracking cookies on this site.

5. Data Retention

We retain inquiry and project information for as long as reasonably necessary to fulfill the purposes described in this policy, including any ongoing engagement, accounting, or legal recordkeeping requirements.

6. Your Choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to request deletion of information that is not otherwise required for recordkeeping, accounting, or legal purposes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The version posted on this page reflects our current practices as of the date above.

8. Contact

Questions about this Privacy Policy can be directed to us at hello@universalsyntax.com.